|
Collection and usage of personal information by AdvisorNet
Communications Inc.
AdvisorNet only collects information required to provide
financial advisors and their clients with web services. At this time, AdvisorNet
collects the following information in order to provide the following services:
Customized website services:
Name
Office Address
Office Phone Number
Office Fax Number
Email Address
Credit Card Number and Expiry Date
Customized E-newsletter services:
Name
Office Address
Office Phone Number
Office Fax Number
Email Address
Credit Card Number and Expiry Date
Clients’ Names
Clients’ Email Addresses
Clients' Birthday Info - for Birthday E-Cards
(Only Month and Day are required)
AdvisorNet only uses your personal information to provide
you with services requested by you as the client.
Your consent
Your knowledge and consent are required before we may
collect or use your personal information. Your consent is necessary for
AdvisorNet to disclose your personal information to third parties.
You may withdraw your consent at any time upon reasonable
notice, subject to legal or contractual restrictions. To withdraw your consent,
please contact our Privacy Officer, Tony Richardson at the following address:
2476 Aladdin Crescent, Abbotsford, BC V2S 5K7 or the following phone
number: (604) 853-2980 or the following email address: privacy@advisornet.ca
Please note that withdrawal of your consent will affect
AdvisorNet’s ability to continue providing you with our services.
Retention and protection of your personal information held
by AdvisorNet Communications Inc.
AdvisorNet retains personal information of clients only as
long as it is needed to provide services to you as a client. All personal
information is stored either on the AdvisorNet company server or the secure
server of our database company Salesforce Corporation. All personal information is protected by
firewalls and encrypted access codes.
Once you cease to be a client of AdvisorNet, all your
personal information is destroyed by secure methods. If your personal
information exists in paper format, it is shredded prior to disposal. If your
personal information exists in electronic format, it is deleted from the server
and all backup copies are deleted as well.
Access to your personal information held by AdvisorNet
Communications Inc.
You have a right to access any of your personal
information in the possession and/or control of AdvisorNet. You also have a
right to know which third parties have received your information from
AdvisorNet.
If you would like to access your personal information held
by AdvisorNet, please make your request in writing to AdvisorNet’s Privacy
Officer – Tony Richardson at the following address: 2476 Aladdin Crescent,
Abbotsford, BC V2S 5K7. We try to respond to such requests as soon as
possible and will advise you if for some reason we cannot respond right away.
AdvisorNet has the right to refuse your request for access
to personal information if:
it protected by solicitor-client privilege;
it would result in the disclosure of confidential
commercial information;
its disclosure could harm an individual’s life or
security;
it was collected without the individual’s knowledge or
consent and its collection was required to investigate the breach of an
agreement or contravention of a federal or provincial law;
it was generated in the course of a formal dispute
resolution process.
AdvisorNet must refuse you access to your personal
information if:
it would reveal personal information about another
"individual" unless there is consent or a life-threatening situation
AdvisorNet has disclosed information to a government
institution for law enforcement or national security reasons. The government
institution may instruct AdvisorNet to refuse access or not to reveal that
the information has been released.
Complaints about AdvisorNet Communications collection and/
or use of your personal information
If you have any complaint related to AdvisorNet
Communications Inc.’s Personal Information Policy or any of our procedures,
contact our Privacy Officer, Tony Richardson. If your complaint is justified, we
will take the necessary steps to resolve the issue, including changing our
policy and/or practices, if necessary.
If we are not able to resolve your concern, or if you have
any other concerns, you may contact the Office of the Privacy Commissioner of
Canada or, if applicable, the provincial privacy commissioner.
The Privacy Commissioner of Canada can be reached at:
The Privacy Commissioner of Canada
112 Kent Street
Ottawa, ON K1A 1H3
Telephone: 1-613-995-8210
Toll-free: 1-800-282-1376
Fax: 1-613-947-6850
Web site:
www.privcom.gc.ca
E-mail: info@privcom.gc.ca
Close
Window
|
